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PRIVACY POLICY


Our contact details

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Name: Kim Lintern

Address: Unit 133488, PO Box 7169, Poole, BH15 9EL

E-mail: kimlinternart@gmail.com

Last updated: January 23, 2024


The type of personal information we collect

 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, email address, contact and shipping details)

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide and maintain our service, including to monitor the usage of our service.

  • To manage your account: to manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about if you have opted to receive such information.

  • To manage Your requests: To attend and manage your requests to us.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

 

We may share this information with:

  • Our Hosting and Payment platform, Wix / Wix Payments;

  • Companies used to deliver our items, such as Royal Mail;

  • Our accounting platform, Zoho Books.

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

We have a contractual obligation.

 

How we store your personal information

Your information is securely stored.

We keep names, addresses, contact and order information for up to 6 years after a transaction is made. We will then dispose your information by removing this information from our database systems.

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information.

 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Unit 133488, PO Box 7169, Poole, BH15 9EL if you wish to make a request.

 

How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us:

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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